Hall County Library System
Policy Statement

Public

 N. Monetary Transactions with Patrons

Approved by:
Board of Trustees

Date:
01/27/98
 
Revised Date:
07/25/06

Any transaction with a patron for payment of fees, fines, purchases or other activity over $5.00 should generate a receipt for the patron. Receipts will be presented to all patrons when money exchanges occur. This will provide the patron with documentation of the exchange and its disposition for future reference and in the case of a dispute. The only history will be the receipt provided to the patron.

If a patron locates and returns a library item that was thought to be lost and was paid for, the library will issue a refund check to the patron upon the proof of payment. The reimbursement will be for the cost of the item minus any overdue charge or fine that may be applicable at the time. The reimbursement check will be processed with the normal library bookkeeping cycle for payment of vendors.