Grievances Against Employees

Approved by:
Board of Trustees

Date:

01/27/98

Revised Date:

    12/06/11

Should a patron bring a grievance against a library employee, the employee should withhold comment, offer the patron a copy of the library system "Patron Grievance Form" and associated policy, and immediately report such to his/her immediate supervisor or staff member in charge. The library director will respond to the patron’s formal complaint, reach a solution if required, and document the circumstances regarding the complaint copies of all documents may be placed in the employee’s personnel file.